Terms of Service
Terms and conditions of sale
Prices
The products will be sold at the price indicated on the website. The price that appears at the time of confirmation of the order by the customer will be in force. Unless otherwise stated, prices include Value Added Tax (VAT), but do not include any other possible surcharges such as shipping costs or customs fees.
Meli+Lali reserves the right to modify and alter the prices of the products, as well as the active offers and the items on sale without prior notice.
Availability of the items
If any of our items is out of stock, this will be indicated on the item's file.
Payment
Meli+Lali accepts THREE forms of payment for any purchase made through the website:
Card payment: through a secure payment gateway with our bank branch.
Bank transfer: indicating in the transfer the order number. This method of payment is slower, since the order will not be processed or shipped until the transfer is received.
Paypal
Shipping
Shipments will be made to the delivery address indicated by courier. At the moment of formalizing the payment of the order, you will be able to see the cost of the shipment and the estimated delivery time.
Delivery times are indicated in working days unless otherwise indicated. The delivery times indicated are effective from the moment the order is confirmed, except for orders placed:
On weekends, which will be shipped the following Monday (or, in case of a holiday, the next working day).
Later than 17:00, which will be shipped the next working day.
In any case, Meli+Lali will send the customer a tracking number to know the status of the order at all times through the Internet.
Cancellations
In case you want to cancel an order, the customer must send an email to Clientes@melimaslali.com, or contact us via the contact form. Orders that have already been shipped cannot be cancelled.
Returns
Meli+Lali makes available to its customers the return policy at the following link.
Customer Service
We have available the mailbox customer.service@melimaslali.com, where the customer can send us any questions, suggestions or complaints related to any item or order. On our website there is also a form through which you can contact us.
In both cases Meli+Lali undertakes to respond to the queries made by customers as soon as possible.
Protection And Treatment Of Personal Data
The visit to this web site does not imply that the user is obliged to provide any information about himself/herself. In the event that the user provides any personal information, the data collected will be used for the purpose, in the manner and with the limitations and rights contained in art. 9 of Law 15/1999, of Protection of Personal Data (LOPD) and the Regulation of Development of the LOPD and, where appropriate, Law 34/2002, of July 11, Services Information Society and Electronic Commerce (LSSI).
The purposes for which the data will be collected will be specified in the data form itself, including the management of the user registration, sending commercial information of future campaigns, products and / or services by mail or by electronic means, including SMS, as well as conducting surveys. Users who provide personal data unequivocally consent to the incorporation of their data in a file for which Meli+Lali is responsible, as well as the computerized or non-computerized processing of such data.
Of course, the user may at any time revoke such authorization by communicating their refusal by e-mail to the following address: info@melimaslali.com,